One Time Payment Purchases - All one time purchases are final. There is a strict no refund policy unless otherwise noted at the time of purchase.
Renewal Policy For Automatically Renewing Subscriptions
We will charge or debit your payment method at the beginning of your subscription period. When we renew your membership subscription, we will use the payment method currently associated with your account. If your credit or debit account has been closed or your payment method is otherwise invalid, your subscription may not renew and your membership will be cancelled. Our payment processors may attempt to charge your subscription payment up to 4 times after a payment is invalid or declines before cancelling your subscription. In certain cases, such as an expired card, our payment processor may contact the card issuing bank for updated information to allow the purchase to go through. For billing inquiries and support needs, please Click Here to contact our help desk
Subscription Cancellation Policy
Until you cancel, billing will continue according to the billing agreement at the time of your purchase. You can cancel your membership at any time by contacting us through our help desk here. Any amounts paid prior to your cancellation request will not be refunded.